Oliver is a senior researcher and technology designer at Lancaster University who delivers multi-stakeholder projects through mixed-methods approaches to the critical design (and development) of digital services that do good for people and the environment. Oliver is also an associate of Cetis, a technology cooperative focusing on learning analytics in Higher Education.
MAIN ROLES: user research, human centred design (HCI), data science pipelines, data and database management.
EXPERTISE AND INTERESTS: Multi-disciplinary research, qualitative and quantitative methods, critical thinking, designing services to help people, tech for environmental and social good, data science in transport and logistics, public policy, IoT, Big Data, sensor networks, data science, semi-structured interviews, user centred design, Smart Cities, home energy.
Current research projects:
- Digitally transforming deliveries and collections in the gig-economy: fairer and more sustainable last mile parcel logistics. EPSRC funded, tackling the growing issues of fair work and environmental sustainability on last-mile deliveries of food and goods. Engaging with workers, policy makers, and industry.
- Switch-gig: Exploring digital opportunities to switch the gig-economy to fair and just work. Not Equal funded (EPSRC Network+) research project exploring workers rights of food delivery riders in the platform gig economy. Cultural probes, workshops, and provocative design.
- Energy Information System (EIS) Energy Lancaster: Prototyping and building a data hub for Lancaster University’s energy and building data as a proof of concept for the Lancaster University “Living Laboratory” and Data Science (DSI).
Previous research projects:
- Freight Traffic Control 2050 (FTC2050) EPSRC funded, enabling collaborative and sustainable last mile logistics. I led work on the data science pipeline for transport data, and user research with industry and policy stakeholders and to design new collaborative services for last-mile logistics.